
Support
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Account deletion
How to delete your Zifra account:
Option 1 — Delete from the app (instant):
- Open Zifra
- Go to the Profile tab
- Scroll to the Account section
- Tap 'Delete Account'
- Confirm deletion
Your account and all data are permanently deleted immediately.
Option 2 — Request by email:
Send an email to support@zifraapp.com with the subject: "Account Deletion Request"
Include your registered email address.
We will delete your account within 30 days of receiving your request.
Data deleted
- Your profile and personal information
- All expenses and income entries
- All budgets and categories
- All recurring transactions
- Receipt photos
- Subscription information
Data retained
- Anonymized transaction totals for fraud prevention (90 days)
- Legal compliance records as required by law
For questions contact:
support@zifraapp.comFrequently asked questions
How do I cancel my subscription?
Open the App Store on your iPhone, tap your profile, choose Subscriptions, select Zifra, and tap Cancel Subscription. Your access continues until the end of the current billing period.
How do I delete my account?
Open Zifra, go to Profile → Account → Delete Account. This permanently removes all your data immediately. This action cannot be undone.
How do I export my data?
Go to Profile and tap Export CSV. You'll get a complete file of your transactions that you can open in any spreadsheet app.
Is my financial data secure?
Yes. All data is encrypted in transit (HTTPS/TLS) and at rest (AES-256). Authentication is managed by Supabase Auth, passwords are hashed, and Zifra never stores your payment card details.
Which currencies are supported?
Zifra supports 150+ world currencies. Set your base currency in Profile → Currency. Expenses entered in other currencies are converted automatically using up-to-date exchange rates.